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These days, if you leak customer data, your business is finished. Consumers want and need to know that if they give you information, that information will be looked after. WSC Nulled collects information from customers, encrypts it and stores it in your WHMCS database.
WHMCS Nulled administrators can decrypt and view that information directly on the customer’s WHMCS ticket using our unique Credentials tab. WSC helps improve the support flow and reduce ticket times by ensuring your support team has all of the information they need to deal with the customer’s enquiry. WSC protects your WHMCS client accounts and keeps your customers updated by posting messages to support tickets automatically. Some of the reasons why we’re rated the best WHMCS support module Nulled
WSC implements useful features to WHMCS Nulled
COLLECT CREDENTIALS
Automatically take your customer to the credentials form on ticket submission. Show and hide the default Submit/Update Credentials buttons in the top ticket view and support sidebar.
SECURE CLIENT ACCOUNTS
Lock your customers WHMCS client account to their IP with WSC Protect. When the customer logs in, WSC will ask them to whitelist their IP address with a login code. The IP is stored on the customers profile.
UPDATE SUPPORT TICKETS
Configure WSC Ticket Updaters to post automated messages to tickets. Remind users to supply credentials, thank users for contacting you, reassign tickets to different departments. All automatically.
AUTOMATIC UPDATES
Free and Pro license holders can ensure WSC is updated with automatic updates. When a new version of WSC is released it will be downloaded automatically. Ensuring you get the latest features and bug updates whilst saving you time and effort.
TRIGGER WORDS
With trigger words, you can list important keywords in the WSC UI. When any of these words are typed by customers in the ticket reply box, a warning is displayed. You can control the message in the warning from the WSC language files.
LANGUAGE TRANSLATIONS
WSC is translated for all of the default WHMCS languages. If your customer is using a custom language in their WHMCS account. WSC will also use the same language. You can make changes to all language files using the provided templates.
LOGIN ALERTS
If enabled in the client’s area, WSC can send login alerts to the client’s registered email address. Login alerts send a notification when the customer’s password is used to log in to their client area. WSC also sends failed login alerts to the client. Email templates can be customized.
ESCALATE & URGENT TICKETS
If enabled, clients can flag a support ticket as urgent. This sends an email to all WHMCS administrators advising a customer needs immediate assistance. With ticket escalations, customers can escalate a ticket to a manager if they are unhappy with the service they have received.
CREATE CUSTOM FORMS
Create custom forms to collect any type of information. WSC Pro license holders can edit the credentials form to change all text. Collect Plesk details, comments from customers or download links. In WSC V2.1 license holders can create credentials forms on a per department basis.
